Terms of Service
Last updated August 23, 2026
These terms are the agreement between Nupik Wenpach LLC, a New Mexico limited liability company and the company that operates OvenBoard, and the maker who opens a shop. "OvenBoard", "we" and "us" here mean Nupik Wenpach LLC. Plain words on purpose: if a sentence here would surprise a reasonable person, we have written it wrong.
The service
OvenBoard gives a maker a shop on its own address: drops, preorders, pickup slots, waitlists, standing orders, customer records, credit and exports. We run the platform; you run the shop.
Trial and payment
Opening a shop takes a payment card. Nothing is charged for the first 14 days: the card is held, the trial runs, and the first payment is taken at the end of it at the price shown before you ever entered the card. Cancel before the trial ends and you are charged nothing at all.
The plan carries the whole product. Two things are sold separately as optional monthly add-ons, because they cost us money every month they are used: rendered share pictures, and drop alerts sent from our own number. You can add or drop either at any time, and doing so changes what you are billed from the next period. Sent drop alerts are capped monthly at the number stated on the pricing page.
You can cancel any time; your data stays exportable either way.
Your food, your responsibility
- You are the seller. Every sale is between you and your buyer; OvenBoard is the counter, not the counterparty.
- You are responsible for food safety, accurate allergen declarations, and holding whatever licence your kitchen needs under local law, including cottage food rules where they apply.
- Listings must be honest: real products, real prices, real caps.
Selling, and the tax on it (version 1)
You are the seller
You sell your food to your customers. We sell you software that helps you do it. Every order placed through your shop is a sale between you and your buyer, and we are not a party to it. We never take title to anything you sell, never set your prices, never hold your stock, and never handle your goods.
You are the merchant of record
When a buyer pays by card, the payment is made to your own Stripe account. The money is yours from the moment it moves and does not pass through us. We take a stated fee for the software; Stripe charges you its own processing fee separately and bills you directly.
Taxes on your sales are yours
You alone decide whether sales, use, excise or any other tax applies to what you sell, and you alone collect and remit it. We do not calculate it, do not collect it, and do not remit it on your behalf. If you use the tax settings in the software, the rates in them are yours to set and yours to keep correct.
You hold your own permits
You confirm that you hold every licence, permit and registration your business needs, including any sales tax permit your state requires, and that you will keep them current for as long as your shop is open. We may ask you to record your permit number, and you confirm that what you record is accurate.
Nobody is anybody's agent
Nothing here makes us your agent, your partner, your employee or your joint venturer, and nothing gives either of us authority to act for or bind the other. We do not accept orders on your behalf and cannot agree anything with your customers for you.
Your own taxes stay yours
You are responsible for your own income, employment and business taxes. We report and pay tax on what you pay us for the software, and on nothing else.
If somebody comes looking
If a tax authority, regulator or customer makes a claim against us because of something you sold, you will cover our costs and any amount assessed, provided we tell you promptly and let you take part in dealing with it. This does not apply where the claim is caused by our own breach of these terms.
Your customers and your data are yours
Your customer list, your orders and your credit ledger belong to you. You can export all of it at any time, and it stays exportable whether you stay or go.
Ending it
You can close your shop whenever you like. We can end this agreement if you stop paying or use the software to break the law, and we will tell you before we do. Anything already owed on either side survives the ending, and so does the section above about claims.
Text messages
Two kinds of message leave this platform, and they are not the same agreement.
Sign-in codes. A one-time code, sent because somebody has just asked to sign in or to open a shop. One message per request, no marketing in it, and no separate opt-in: asking for the code is the request for the message.
Drop alerts.A message saying a shop has opened ordering, sent only to buyers who ticked the box asking for them on that shop's order form. Recurring, and never more than 3from any one shop in any seven days. They are sent only between 9am and 8pm in the shop's own timezone, and each one names the shop and the platform it is sent from.
Msg & data rates may apply. Reply STOP, UNSUBSCRIBE or CANCEL to any message to stop receiving them, START to begin receiving them again, and HELP for help. Carriers are not liable for delayed or undelivered messages.
Consent is per shop and never platform-wide: agreeing to hear from one shop is not agreeing to hear from another. A maker using the platform to message people who did not ask is grounds for closing the shop.
Your content and your customers
Your products, photos, copy and customer list are yours. We host them to run your shop and for no other purpose, and you can export your customers, orders and credit ledger in one click, before, during or after being a paying customer.
Acceptable use
No unlawful sales, no deceiving buyers, no probing other makers' shops or data, no reselling access. We can suspend a shop that breaks these rules, and we tell you why when we do.
The honest limits
The service is provided as is. We work to keep it up and correct, and we do not promise it will never be down or wrong. Our total liability to you is capped at what you paid us in the twelve months before the claim. Nothing here limits what the law does not allow limiting.
Changes and ending
We may update these terms; material changes reach makers at their account email before they take effect. You can close your shop at any time, and exporting your data first is one click.
Governing law
These terms are governed by the laws of the State of New Mexico.
Questions
Write to [email protected] or text (575) 909-1701.